More than in any other sector, trust is fundamental to the success of Financial Services businesses. It always has been and always will be. You are responsible for your customers’ financial well being, so it’s up to you to match your commercial objectives with their needs and those of society.
In fact, research shows that just over a third of consumers trust financial services businesses*. That’s up on a few years ago, but clearly, there’s more work to be done. KTMG Consulting’s research shows that 92% of business leaders understand that they must focus on providing real value to society.
The need for trust has increased as the world has become more uncertain. When none of us know what’s coming next, we need reassurance that businesses in financial services sector can adapt to our needs at speed and with creativity while remaining secure and solid.
Everything has changed. And that demands a rethink of how we live, work, and interact with each other. At KTMG Consulting, we take a human-centric approach to digital transformation in financial services that puts people at the heart of everything we do. The sector must re-imagine a new future built around the urgent and evolving needs of its customers. When the future is uncertain, you need to be certain that you will be supported.
At KTMG Consulting, we are passionate about innovation and focusing it on enabling financial services businesses to thrive. It’s a purpose-driven vision inspired by and aligned to the United Nations’ 17 Sustainable Development Goals.